Shipping and other information

Our goal is complete customer satisfaction. Our service is personal and handled with your satisfaction in mind. Please feel free to contact us with any special requests or concerns.

Any confidential information entered on the site is protected by 128 bit SSL encryption, the highest encryption available, and backed by $10,000 per transaction insurance, so you can buy online with confidence! We never share your information with any other party.

California residents may pay 8.25% state tax. Classes are not taxed.

Orders are processed as soon as they are received. We mail via USPS Priority or First Class Mail. If an item is on backorder, we will notify you at once.

All sales are final. If you receive a package that is damaged, or incorrect, please contact us at 925-676-5522 or email: roxie@thimblecreek.com.